How to Develop An On-Demand Food Delivery App like Uber Eats

Today, the world is evolving rapidly and to live up to that, many industries are changing as per user demands. Everyone needs everything to be faster, affordable and more accessible. Due to this, people are preferring everything online, and food ordering is not an exception. Food delivery services have been in trend over the past couple of years. As per a survey conducted by Mckinsey, the online food delivery market is expected to grow 14.9% annually from 2018 to 2020.

Building a food delivery app is a promising startup idea. That’s why entrepreneurs are embracing the online food delivery platform to monitor their perspective target customers. So, being a business owner, how can you gain a competitive advantage among other similar services?

Not many have mastered the trick of making a successful online food delivery application, which often leads to plenty of blunders. To avoid that and help you create something out of the box, we are sharing some secrets that will make your food delivery app a sheer success. Continue reading to know how you can do that and make your food business app popular, recognizable, and cost-effective at the same time.

Secrets of a Profitable Food Delivery App

An eminent food delivery app with flawless customer experience is a promising, lucrative investment. The best solution for a good mobile ordering app entails creating the following panels to make it fruitful and attractive:

·        Customer Panel

·        Admin Panel

·        Restaurant Panel

·        Delivery Panel

1. Customer Panel: It’s always advisable to build a user-centric customer-side version of your app so that your patrons can easily place an order of their choice. You should always try to include the following categories in your app’s customer panel to provide a perfect environment of convenience and speed to your customers:

·   Registration: The customer’s journey with your food app begins at the registration phase. For hassle-free customer experience, create a sign-in page with multiple options. You should ask for your customer’s name, email ID, mobile number, and password. Alternatively, you can also include social media platforms like Facebook, Twitter, Instagram, etc. to make the registration process crisp and efficient. These details will help you track the customer persona so as to build a long-lasting relationship with them. 

·   Restaurant categories: Your app must display an impressive wide-range menu that encompasses various categories of restaurants along with their pricing, content, images, and combo offers. The main restaurant categories can be classified into Mexican, Indian, Chinese, Thai, and Italian. Moreover, it would be a good idea to include the search feature in your app, which will enable the search either by the restaurant name, locality or by the names of specific dishes.          

·    Order placement: After your customer has selected the restaurant and food they like, it’s time for them to order. Your customer should have the ability to change the selected food items on the order page. Also, your app should display the total bill amount to be paid on the order delivery. You can also offer your customers an option to either get the order delivered at their preferred location or allow them to pick it up from the restaurant itself.

·    Payment methods: This may be the favorite option for the restaurant owner, but not really for your customers. The most significant aspects here are speed, safety, and ease. You should add payment options like in-app wallet system, net banking transactions, and credit or debit card transaction in order to make transactions a breeze for your customers. Apart from that, cash on delivery option can also be integrated.

·   Order tracking: After making the payment, your customer will look forward to his favorite meal. Hence, setting the right drop location in your app is a necessity. By adding the feature of real-time order tracking, you can offer relief to your customers from the anxiety of waiting and guessing how long the delivery would take.

·      Reviews and rating: Your food app will rarely survive without having the vital feature of review and ratings. Nowadays, many people first check the ratings and reviews before using the restaurant’s services. Your app should be equipped with this feature so that your customers can get a better view of your restaurant’s highly rated services.     

2. Admin Panel: It is one of the most indispensable parts of the food delivery app that one should not skip at all. Creating a spectacular admin panel will help the admin to manage all the activities regarding payment, restaurant management, menu management, etc. Have a look at some important features that you should include in the Admin panel:

·        Admin or Control Panel login: This feature helps the admin to keep control over all the operations and activities of online food delivery. Admin will be able to view, receive & manage orders and courier boys. 

·     Restaurant management: This section provides authority to admin to add or remove a restaurant from the app based on customer ratings and reviews.

·    Order management: It is necessary to create a section through which the admin can keep track of orders placed by customers. It will help them to specifically check and verify the order quantity.     

·        Payment management: It is a mandatory feature for every food delivery app as it allows admin to know how much payments they are receiving from each of the orders placed by users and their sources.

·   Push notifications: Using this section, admin can send specific messages and push notifications regarding tempting discounts and deals to engage users. Also, they can extend the duration of discount offers or disable them after a period of time.

3. Restaurant Panel: Your food delivery app should include a restaurant panel to empower restaurant owners to register their restaurants along with the pricing details, menu, location, etc. for the ease of the customer. The restaurant panel must have the following sections:

• Registration: This feature is quite similar to the one offered in the customer and delivery boy panel. Restaurateurs need to register themselves with their restaurant name or email address to get the user’s attention.

·   Order management: This section allows restaurant owners to upload pictures, logos, food images, working hours, minimum order quantity, etc. in the application. In addition to that, they can also configure discount/offers on various food items and confirm the order with a single tap or slider.

·    Payment gateway: Payment gateway helps restaurant owners to get a clear view of the payment received from the orders they have processed. Displaying the daily revenue reports can also be an added feature along with the detailed history.

4. Delivery Panel: One can’t imagine a food delivery app without this crucial section. This panel helps delivery personnel to deliver orders to customers in a systematic way. Following are some necessary features you need to include in the delivery boy panel of your app:

·     Profile creation: The delivery boy needs to first identify themselves, and for that, they need to register on the app just like a consumer and restaurant owner.

·        Order tracking and management: This feature allows the delivery personnel to approve or disapprove the delivery request. On top of all, it also gives the delivery boy the right to access all the relevant data such as pickup and drop locations, size of the order, payment status, etc. 

·     Status updation: With this feature, the delivery personnel can update their status so that the waiting customer gets real-time notifications about the status of the order. The three possible status options of a delivery boy can be: order Approved/Disapproved, order picked, and order completed/delivered.  

These were some advanced features and panels that you should add to your food delivery app in order to yield greater results. But before moving any further, it is important to do thorough research about all the aspects mentioned above. Going for extensive research is equally vital because you will get to know what kind of cuisines people are ordering more and which restaurants have hogged the spotlight.

Prominent online food delivery apps like Postmates, DoorDash, GrubHub, and UberEATS have already established their reputation and are going great guns these days. So, in order to give them a tough fight, it’s best to hire a reputed mobile app development company with vast experience in developing on-demand applications, which can help you build an enthralling, user-friendly food delivery application based on your specific business needs, with all the above-mentioned features integrated into it.

If you are looking for a company that can provide you with optimal app development services at the most competitive prices, then contact us at 1-703-537-5009. or visit our website at www.debutinfotech.com.